We use Post Haste Couriers or NZ Post Courier depending on the size of your ordered item.

You will receive tracking details via email.  Please provide us with your email address.

Residential and Business addresses have the fastest delivery times.

Please note if sending to a rural address:

• Rural delivery will take an additional 2 or 3 working days before delivery.
• Rural delivery will incur an additional cost.
• Rural delivery is a non signature service. You may need to have an “authority to leave” lodged with your Rural delivery driver for larger parcels to be delivered to your rural address.

It is very important you keep an eye on your tracking details with rural deliveries.  If the item is scanned & GPS confirms delivery it is unable to be disputed if lost or stolen after they deliver and will be the responsibility of the receiver.  This is a disclosure that all rural delivery property owners sign with NZ Post to receive mail.  If you have concerns about this please provide a us a residential (non rural) address or a business address where we can send you parcel.

Items in stock will be dispatched once we receive payment (bank payment can take up to 24 hour to show in our account).  If your order is urgent please contact us with proof of payment for earlier dispatch.  Our local courier services collect items late in the afternoon.

Delivery to South Island destinations for couriered items is usually overnight.  For North Island destinations allow two working days for delivery.  For all Rural deliveries expect an additional 2 – 3 working days before delivery.

If you have not received your parcel within these targets please check your tracking details and contact us to initiate a search/claim as soon as possible.  Claims must be initiated within 14 days.